Privacy Policy

JOLT LIFE LLP ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit www.jolt.sg (the "Site") or use our services. By using our Site, you consent to the data practices described in this policy.

 

1. COMPLIANCE WITH PDPA

We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore. This policy has been developed in accordance with our obligations and your rights under the PDPA.

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2. INFORMATION WE COLLECT

We may collect the following types of personal data:

a) Personal Identification Information: Name, email address, phone number, and postal address. b) Technical Information: IP address, browser type, operating system, and other technology on the devices you use to access our Site. c) Usage Data: Information on how you use our Site, products, and services.

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3. HOW WE COLLECT INFORMATION

We collect information:

a) Directly from you when you provide it to us (e.g., when you make a purchase or sign up as our member). b) Automatically as you navigate through the Site (using cookies and other tracking technologies).

 

4. PURPOSE OF COLLECTION

We collect and use your personal data for the following purposes:

a) To provide and maintain our product offerings and services. b) To notify you about changes to our product offerings or services. c) To allow you to participate in interactive features of our product offerings and services. d) To provide customer support e) To gather analysis or valuable information so that we can improve our product offerings and services. f) To monitor the usage of our product offerings and services. g) To detect, prevent and address technical issues. h) To provide you with news, special offers and general information about other product offerings, services and events which we offer.

 

5. DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to:

a) Contractors, service providers, and other third parties we use to support our business such as logistics providers and payment gateways. b) Fulfill the purpose for which you provide it. e) For any other purpose disclosed by us when you provide the information with your consent

We do not sell, trade, or rent users' personal identification information to others.

 

6. DATA RETENTION

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

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7. DATA SECURITY

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

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8. YOUR DATA PROTECTION RIGHTS

Under the PDPA ACT 2012, you have the following rights:

a) Right to access and correct your personal data b) Right to withdraw consent c) Right to request the transfer of your personal data d) Right to request deletion of your personal data

To exercise these rights, please contact us using the contact information provided at the end of this policy.

 

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

 

10. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Please check regularly if you have any concerns.

 

11. CONTACT US

If you have any questions about this Privacy Policy, please contact us at james@jolt.sg